Last updated: January 6, 2026

Notification Preferences

Configure which notifications you receive and how they’re delivered. Access your preferences at Profile → Preferences.

Notification Categories

Notifications are organized into categories. Toggle email and in-app notifications for each:

Metrics & KPIs

Notifications about your tracked metrics:

  • Target achievements and threshold alerts
  • Update reminders when metrics are due
  • Northstar metric changes

Financial Alerts

Updates about your company finances:

  • Actuals entry reminders
  • Burn rate changes
  • Revenue milestones
  • Weekly/monthly financial health digests

HR & Evaluations

Performance management notifications:

  • Evaluation reminders (when evaluations are due)
  • Completion notifications (when someone completes your evaluation)
  • Profile completion reminders

Team Celebrations

Recognition for your team:

  • Birthday celebrations
  • Work anniversary milestones
  • Sent as a daily digest if multiple events

Company Updates

News and events from your company:

  • New company announcements
  • Event invitations
  • Investor update notifications (when shared)
  • Upcoming events digest

Integrations

Status updates for connected services:

  • Import completed notifications
  • Sync status updates

Platform Admin

For account administrators only:

  • Platform health reports
  • Usage summaries

Delivery Channels

For each category, you can toggle:

  • Email — Delivered to your account email
  • In-App — Shown in the notification bell

Some categories only support email (like celebrations digest) based on the notification type.

Critical Notifications

These notifications are always sent and cannot be disabled:

  • Payment failed — When a subscription payment fails
  • Trial ending — Reminder before your trial expires
  • Runway warning — When cash runway drops below thresholds
  • Subscription changes — When your plan changes
  • Integration errors — When a connection fails or sync errors occur

Critical notifications ensure you never miss important account or financial alerts.

Quiet Hours

Prevent non-critical notifications during specific hours:

  1. Go to Profile → Preferences
  2. Enable Quiet Hours
  3. Set start time (e.g., 10:00 PM)
  4. Set end time (e.g., 8:00 AM)

Notifications are held during quiet hours and delivered afterward. Critical notifications bypass quiet hours.

Your quiet hours use your profile timezone setting.

Quick Actions

Enable All

Turn on all notifications across all categories. Useful if you’ve been missing updates.

Disable All

Turn off all non-critical notifications. You’ll still receive critical alerts about payments, runway, and integrations.

Notification Frequency

Some notifications are sent as digests rather than immediately:

  • Daily celebrations — Combines all birthdays and anniversaries into one email
  • Financial health digest — Weekly or monthly summary
  • Upcoming events — Weekly preview of scheduled events

Tips

Start with defaults — The default settings are designed for most users. Adjust only what’s noisy.

Use quiet hours — If you work unusual hours or across time zones, set quiet hours to match your schedule.

Keep critical on — Critical notifications exist to protect your business. Don’t try to work around them.

Check your spam folder — If you’re not receiving emails, check spam/junk folders and add our domain to your safe senders list.

Slack Notifications

If you’ve connected Slack, some notifications can also be sent there. Configure Slack notification channels in Account Settings → Integrations → Slack.

Slack notifications are separate from email/in-app preferences — you can receive both or just one.